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Service disruption analysis
We are now finished with the analysis of the service disruption from last Wednesday.
The causes and its effects have all been identified and a number of improvements will be implemented to ensure an incident like this cannot repeat itself.
The papers written by our engineers are available if you would like to have more background information, or discuss our findings with your own IT department. Please let us know if you would like to receive a copy.
Kind regards, Leo Scheltinga CIO
Comments
Top 5 ideas:
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(20 votes) improve matching
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(4 votes) Add FLAGS to report criteria
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(4 votes) selectielijsten en workflows deleten
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(4 votes) Managers portal
Released ideas
2012-03:
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