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Update file system issues
Yesterday's disruption around 17:00 CET, where Peoplexs was not available during a short period, was due to a failure on our file server. This file server holds all documents (CVs, mail attachments, etc.) of Peoplexs.
Although the disruption was quickly solved, it soon became clear that an undetermined number of files were corrupted and candidates were unable to apply. We therefore initiated a restore of the file system to new hardware. This enabled candidates to apply again around 23:00 CET. Furthermore, the restore will recover the existing files in the system.
This restore is expected to finish on Saturday. This means that today and tomorrow (Thursday 27 and Friday 28 October) not all files are available in the system, and you cannot receive e-mails in the system. You will experience errors when trying to read CVs, mails and documents during those two days. This situation will persist until Saturday.
We are working on possible alternatives to mend the corrupted data on the original file system, which will be finished this afternoon. This could solve the situation quicker and resume file services back to normal already today, but we do not know yet if it will be technically possible. Until further notice the restore is therefore the resolution.
When all issues are resolved we will come with an explanation of what caused this issue.
Our apologies for the inconvenience this is causing for you.
Kind regards, Leo Scheltinga CIO
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