Produkt Udvikling
Abbonnér på vores Produkt Udviklings-blog og bliv opdateret med de nyeste udviklinger i PeopleXS' platform.
Planlagt vedligeholdelse
Den 13 april vil vi udføre en ekstra upgrade af vores platform. Peoplexs vil derfor ikke være tilgængelig fra kl. 21.00 og for 15 minutter. Vi forventer at denne upgrade vil forbedre performance af Peoplexs.
Med venlig hilsen, Peter Manuel, Director IT & Innovation
Planlagt vedligeholdelse
Lørdag den 7 april vil vi udføre en upgrade af vores platform. Peoplexs vil derfor ikke være tilgængelig fra kl. 21.00 og for 15 minutter. Vi forventer at denne upgrade vil forbedre performance af Peoplexs.
Med venlig hilsen Leo Scheltinga, CIO
Systemfejl i peoplexs
Vi er nu færdige med analysen af service nedbrydelsen fra mandag i sidste uge.
Årsagerne og deres effekter er alle blevet identificeret og et antal forbedringer vil blive implementeret for at sikre at et uheld som dette ikke kan ske i fremtiden.
Dokumentationen herom, skrevet af vores udviklere, er tilgængelig hvis du vil gerne vil have mere baggrunds-information eller diskutere vores fund med din egen IT-afdeling. Lad os vide hvis du gerne vil modtage en kopi.
Med venlig hilsen, Leo Scheltinga CIO
Tilgængelighed Peoplexs helpdesk 17. Januar 2012
I morgen kan du ikke få fat i helpdesk via telefon. Lav en case via vores Support Portal eller send en email til helpdesk@peoplexs.com. Vi samler derefter op på din henvendelse så hurtigt som muligt.
Med venlig hilsen,
Robin de Waal, Customer Care Manager
Systemfejl i peoplexs
Vi er nu færdige med analysen af service nedbrydelsen fra sidste onsdag.
Årsagerne og deres effekter er alle blevet identificeret og et antal forbedringer vil blive implementeret for at sikre at et uheld som dette ikke kan ske i fremtiden.
Dokumentationen herom, skrevet af vores ingeniører, er tilgængelig hvis du vil gerne vil have mere baggrunds-information eller diskutere vores fund med din egen IT-afdeling. Lad os vide hvis du gerne vil modtage en kopi.
Med venlig hilsen, Leo Scheltinga CIO
Peoplexs completely available
The restore finished successfully just after midnight yesterday. Since then we have performed a quality control on the restored files and performed a final test of the application with positive results.
Peoplexs is thereby completely available again.
Later this week an in-depth analysis is expected on the causes including lessons-learned of what we will need to improve so that this cannot happen again. A summary of the findings will be published on the product management blog in the community: http://www.peoplexs.com/communities/en/blogs/product_management/
Please feel free to contact us if you have questions or if you would like to receive the in-depth analysis when it comes available and discuss the results.
Kind regards, Leo Scheltinga CIO
Update file system issues peoplexs, Friday October 28, 16:00
The restore is progressing as expected. At this moment 80% of all documents are now available in the system again.
When the restore is finished during the coming night, we will do a quality control on the restored files and perform a final test of the application. These activities come to a close at Saturday morning. We will inform you by mail when these activities are carried out and peoplexs is 100% functional again with no loss of data.
Later this week an in-depth analysis is expected on the causes including lessons-learned of what we will need to improve so that this cannot happen again.
We appreciate your patience in this matter and wish you a good weekend.
Kind regards, Leo Scheltinga CIO
Update file system issues peoplexs, Friday October 28
The restore is progressing as expected. 60% of all documents are now available in the system again. We are still on target to have all documents available again Saturday morning.
We will keep you informed and when all issues are resolved we will come with an explanation of what caused this issue.
Kind regards, Leo Scheltinga CIO
Update file system issues
Yesterday's disruption around 17:00 CET, where Peoplexs was not available during a short period, was due to a failure on our file server. This file server holds all documents (CVs, mail attachments, etc.) of Peoplexs.
Although the disruption was quickly solved, it soon became clear that an undetermined number of files were corrupted and candidates were unable to apply. We therefore initiated a restore of the file system to new hardware. This enabled candidates to apply again around 23:00 CET. Furthermore, the restore will recover the existing files in the system.
This restore is expected to finish on Saturday. This means that today and tomorrow (Thursday 27 and Friday 28 October) not all files are available in the system, and you cannot receive e-mails in the system. You will experience errors when trying to read CVs, mails and documents during those two days. This situation will persist until Saturday.
We are working on possible alternatives to mend the corrupted data on the original file system, which will be finished this afternoon. This could solve the situation quicker and resume file services back to normal already today, but we do not know yet if it will be technically possible. Until further notice the restore is therefore the resolution.
When all issues are resolved we will come with an explanation of what caused this issue.
Our apologies for the inconvenience this is causing for you.
Kind regards, Leo Scheltinga CIO
Issues with the availability of peoplexs October 26
As you probably have noticed was peoplexs not available today during a short period. The cause of this disruption was a problem with one of our fileservers. The disruption has been resolved and data of 05:00 this morning is being restored.
This "restore" does only entail documents and attachments of e-mails; all other data is not affected by the disruption. Unfortunately all documents that have been made today are not available in the restore. As soon as the restore is finished we will continue by recovering the documents that were stored during this day. As soon as we have more information on the progress we will publish a new message on the community.
When you have questions you can always reach us on helpdesk@peoplexs.com.
Our apologies for the inconvenience this causes for you.
With kind regards,
Robin de Waal Customer Care Manager
Top 5 ideas:
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(28 Stemmer) Flette flere ansøgninger på samme kandidater på én gang
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(28 Stemmer) Tage job af på én portal, fasthold øvrige portaler
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(24 Stemmer) "Copy Paste" fra Word til portal fanebladet i PeopleXS - uden fejl!
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(8 Stemmer) FJERN flag under statusopdatering
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(10 Stemmer) Print-all funktion på kandidat-fanebladet
Released ideas
2012-03:
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Nye skabeloner skal default være ikke-tilgængelige
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[ExtensionRecruiter] virker ikke for light-brugere
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